Our Promise

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We want our customers to be completely satisfied with their purchase.

We recommend you immediately inspect any goods that we delivered to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

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Change of Mind

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Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere.

We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

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Goods Damaged in Transit

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If any goods arrive damaged, please contact our Team as soon as possible

Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

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Refunds

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Refunds will be processed by the relevant Harvey Norman franchise and will normally be processed within 3 days.